Impressive! Talked to a live person from the company, not an answering service, in the middle of the night. A technician, ****, was at our home and on time by 8:00 in the morning. Our garage door was fixed by 9:00. **** was clear and up front about all he would do and what it would cost. He showed me how to lubricate the door and left a can of lubricant. Well done!
Patrick S
07/07/2025

Fast friendly service a very reasonable price! Jose explained everything before starting and gave several quotes. Once I picked the price no questions and was finished within 10 minutes. Had me try garage door to make sure it worked for me. Excellent service and great personality
Candy Daniels
07/03/2025

The Precision Garage Door company offered a much better insulated door and at a much less expensive price than the other company we paid $70 for just an estimate. Their estimate was free! They came out the same day I called and we bought their top of the line door and it was scheduled to be installed in one week. They communicated with us through texts and emails confirming times and a date and were very easy to work with. We were sent pictures and a description of the technicians that would install our door and an approximate time they would arrive. Tyler Williams arrived on time and so did the gentleman that helped him with the heavier installation part. My husband was so impressed with how well they worked together and how professional they both were. They not only did the installation but cleaned up and removed all traces of the old door. Our door was over 20 years old and we now have a beautiful new garage door. Thanks Precision!
Dianne Horvath
07/03/2025

Jon Seman came early yesterday morning to see what he could do to help us. We couldn't get the garage door up and our car was in the garage. We had Dr appointments so we really needed his help. We are both 80 so we really appreciate how helpful he was and took time to explain everything to us. We will recommend Precision Garage Door of Michiana to anyone who needs a repair or needs a new one. Thank you Jon. Mr and Mrs Wilfred Freeman, Warsaw, Ind.
Carol Freeman
07/01/2025

Our technician, Gavan Compton, arrived on time and was professional. He asked about the problems we were experiencing and then started his investigation. After patiently and clearly explaining the issues, he provided us with a preliminary quotation outlining the options available to us. He expeditiously and carefully explained the next steps, constantly repeating our questions and always asking clarifying questions to ensure we understood the service he would provide. He did the work expeditiously, which solved our problems, and was careful to explain the use of the equipment, the various warranties/ guarantees, and how to operate the equipment. It was a good experience.
Irwin Larrier
06/27/2025

I am very happy with our tech, ChungYu Li. He was extremely pleasant and friendly. He showed us different options to fit our needs and explained everything in thorough detail. He eased my worries about the services and was professional while still being an overall charming person to work with. I would definitely recommend Precision Door of Michiana to anyone. I went in thinking we would do a slight repair but (unbelievably!) soon, we will have all our stresses eliminated with 2 beautiful (working) garage doors. Thank you, ChungYu and all the rest of your team for coming to inspect so quickly and for making the process simple and easy.
Lacey V.
06/25/2025

Our garage door broke on Friday night and we were able to get a tech out here by 1030. Chung Yu Li was our tech. He was very professional and showed me 3 options to fix the door. He was very quick and friendly. Our garage door is so quiet now I can't believe it. I've been wanting to fix it for years. It's amazing. Thank you to Chung Lu Li for the amazing job he did and to Precision for having amazing people that work for them. Good help is hard to find now days so it's nice to see there are people out there that know how to treat customers and do a great job at the same time. I will refer Chung and precision to all of my neighbors. Thank you again. Shane & Lana LaGuardia.
Shane LaGuardia
06/21/2025

Precision Garage door people did what they said they would do. Came out the same day I called them. I had my garage floor coated and they were very careful not to injure it in any way. Very thankful for that. The new garage door was up in one afternoon. Works wonderfully and so quite.The technition ,Mr.Goodrich was polite and informative. I would recommend this company.
Shirley Woods
06/19/2025

Got home from work Tuesday evening around 5:00 pm, but when I opened garage door the track pulled out of the wall and bent causing door to be stuck dangling. **** ********** responded to emergency call and was on site by 6:00 pm. Very polite and professional. Presented several different options to fix and was patient while discussing with my wife. Ended up going with a conversion from old style extension springs to ***************. He replaced the broken tracks and did the conversion all the same night. Had door working again and all cleaned up by 10:00 pm. Highly recommend!!
Joshua K
06/18/2025

I was very pleased with Pete from precision Door today. He was very thorough checking through the mechanisms That some needed to be replaced and some did not. Everything that he explained to me of those Parts that did need to be replaced were in my mind justified not something he was just trying to sell. It was best to update them rather than having them come out in intervals. Pete was very Knowledgeable and professional. Thank you, Pete!
Roy Hinton
06/16/2025

Encountered a problem with our garage door opening and closing. We called Precision and scheduled an appointment for today. Our Repair Technician , Andrew diagnosed and quickly corrected the problem. Thank you Andrew for your excellent diagnosis of the problem,and correction there of.
Marilyn Taylor
06/16/2025

My spring broke on my garage door. I called precision garage door and they came out the same day. Andy Johnson came out, I had a couple of other things wrong. He gave me a price on everything and had all the parts. I told him sounds good and he started the work and in less than an hour my garage door was working great. Thank you Mr. Andy. Also he was pleasant and very personable.
Santa Gopher
06/14/2025
