Our technician, Gavan Compton, arrived on time and was professional. He asked about the problems we were experiencing and then started his investigation. After patiently and clearly explaining the issues, he provided us with a preliminary quotation outlining the options available to us. He expeditiously and carefully explained the next steps, constantly repeating our questions and always asking clarifying questions to ensure we understood the service he would provide. He did the work expeditiously, which solved our problems, and was careful to explain the use of the equipment, the various warranties/ guarantees, and how to operate the equipment. It was a good experience.
Irwin Larrier
06/27/2025

I am very happy with our tech, ChungYu Li. He was extremely pleasant and friendly. He showed us different options to fit our needs and explained everything in thorough detail. He eased my worries about the services and was professional while still being an overall charming person to work with. I would definitely recommend Precision Door of Michiana to anyone. I went in thinking we would do a slight repair but (unbelievably!) soon, we will have all our stresses eliminated with 2 beautiful (working) garage doors. Thank you, ChungYu and all the rest of your team for coming to inspect so quickly and for making the process simple and easy.
Lacey V.
06/25/2025

Our garage door broke on Friday night and we were able to get a tech out here by 1030. Chung Yu Li was our tech. He was very professional and showed me 3 options to fix the door. He was very quick and friendly. Our garage door is so quiet now I can't believe it. I've been wanting to fix it for years. It's amazing. Thank you to Chung Lu Li for the amazing job he did and to Precision for having amazing people that work for them. Good help is hard to find now days so it's nice to see there are people out there that know how to treat customers and do a great job at the same time. I will refer Chung and precision to all of my neighbors. Thank you again. Shane & Lana LaGuardia.
Shane LaGuardia
06/21/2025

Precision Garage door people did what they said they would do. Came out the same day I called them. I had my garage floor coated and they were very careful not to injure it in any way. Very thankful for that. The new garage door was up in one afternoon. Works wonderfully and so quite.The technition ,Mr.Goodrich was polite and informative. I would recommend this company.
Shirley Woods
06/19/2025

Got home from work Tuesday evening around 5:00 pm, but when I opened garage door the track pulled out of the wall and bent causing door to be stuck dangling. **** ********** responded to emergency call and was on site by 6:00 pm. Very polite and professional. Presented several different options to fix and was patient while discussing with my wife. Ended up going with a conversion from old style extension springs to ***************. He replaced the broken tracks and did the conversion all the same night. Had door working again and all cleaned up by 10:00 pm. Highly recommend!!
Joshua K
06/18/2025

Encountered a problem with our garage door opening and closing. We called Precision and scheduled an appointment for today. Our Repair Technician , Andrew diagnosed and quickly corrected the problem. Thank you Andrew for your excellent diagnosis of the problem,and correction there of.
Marilyn Taylor
06/16/2025

I was very pleased with Pete from precision Door today. He was very thorough checking through the mechanisms That some needed to be replaced and some did not. Everything that he explained to me of those Parts that did need to be replaced were in my mind justified not something he was just trying to sell. It was best to update them rather than having them come out in intervals. Pete was very Knowledgeable and professional. Thank you, Pete!
Roy Hinton
06/16/2025

My spring broke on my garage door. I called precision garage door and they came out the same day. Andy Johnson came out, I had a couple of other things wrong. He gave me a price on everything and had all the parts. I told him sounds good and he started the work and in less than an hour my garage door was working great. Thank you Mr. Andy. Also he was pleasant and very personable.
Santa Gopher
06/14/2025

Just recently my garage door failed as the right coil broke, and I could not get the door up. I have worked with precision in the past and I had the utmost confidence that my call would be received professionally and that they would work through my situation quickly, I was not disappointed. My technician Andrew was wonderful. He was clear and concise in what was needed. Andrew was clear in his communication and how long he would take And then make sure after his work was done that the garage door was working properly. Thank you, Andrew!
Scott Kovatch
06/12/2025

Garage door broke on Sunday, called Monday morning they had **** V out here before 10:00, seen the problem went over the options and what included with them, no pressure selling, **** was pleasant, friendly respect our property answered all our questions. I will have them out again and repair was done and timely manner, and he cleaned up after himself.
Joel W
06/12/2025

Precision is a great garage door company i give them a 10 for great work love my new opener it's very quiet and I love the way it looks and ***** was great after the opener was done he stayed around and answered all of our questions with no problem great guy I will always hire precision doors thank you for getting my garage door up and running.
Michelle A
06/11/2025
