Read what people are saying
about Precision Garage Door
Precision Garage Door of Michianahas received 771 reviews, averaging 4.93 Stars:
Bristol, IN
I chose Precision because they would come out on Sunday. After receiving their quote, I declined the service. The technician, who I found very courteous, initially gave me 3 quotes ranging from $1900 to $3000+. When I questioned the need for all that work he quoted a little over $1000 just to get the door to open and close manually. From experience I know these quotes were way way out of line. Before leaving he asked what I would be willing to pay! I said I don't do business that way. When I reached the person who did repairs on my door in the past, he diagnosed the issue and quoted a price way, way less. Buyer beware.
- Vincent Brizgys
Hi Vincent, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. We’ll be reaching out shortly to make it right.
Mentone, IN
Quick Response…Precision sent their representative Gavin Compton the day after I called for help with our hail damage to our garage doors…Gavin was on time and was very helpful.. He explained to us all the options for new doors and colors available…. He was very thorough in explaining all the services and warranties that Precision provides with new door installation.. Gavin was courteous and professional…and we look forward to his next visit.
- Gary Teel
South Bend, IN
Are technician Gavan Compton was friendly, fast and knowledgeable when he was finished the door worked like it was new again very pleased. Al. M.
- Al. M.
Michigan City, IN
Ended up needing a new garage door. Won't be able to install until next week on Wednesday. Should be fine. I am a senior and disabled. They did previously do a service call so that's why I called Prestige again. Thank you
- Joann Hayworth
South Bend, IN
Cameron was utterly phenomenal. His knowledge is outstanding and his communication skills were awesome: he efficiently assessed our problem and then clearly explained provided several options for service. He got our whole system working with new parts that were priced at a reasonable cost, and then he answered all our questions so that we were comfortable operating the system. He was patient, friendly and a consummate professional. We recommend him and this company wholeheartedly.
- Rebecca W
South Bend, IN
CHUNG YU LI is the man! We can’t say enough good words about the work that he did and about the PRECISION COMPANY as a whole. We actually feel like family….maybe like you all better than some of our own. Chung explained every thing that was needed to make our garage door perfect. We appreciate everything that he did. He was on time and very professional! Thanks for everything!
- Merry Smith
Osceola, IN
I had Andy come out to check my garage door problem, i have to say Andy is very knowledgeable thank you for all your help, we will be working with Andy again. Thank You Andy
- Sherly Bolin
Saint Joseph, MI
Our garage door wouldn't open due to faulty electrical. I called Precision and they had someone out quickly. He assessed the issue and suggested we install a manual key to access the garage if the issue occurs in the future. It was installed efficiently and the friendly technician made sure I could use it before leaving. Highly recommend.
- Jay McManus
Warsaw, IN
always a very knowledgeable service tech
- Howard Mossing
Granger, IN
Pete desevers an A+. No matter what category you would use to grade someone, you would give him an A+. You need to give him a bonus because he deserves it!
- Mike Rouse
South Bend, IN
Peter did a quick job and explained to me what he had to do. I appreciate his work and he is helpful that I understand what he did and what I need to do for improvement.
- Stephen Giegerich
Knox, IN
Cameron Was very knowledgeable and helped us with our problem.
- Ron Kukula
South Bend, IN
Was polite and efficient .
- Stella Zmyslo
Elkhart, IN
Gavan Compton was wonderful. Professional. Explained issues, offered options, and did a great job. Mary Ellen
- Mary Bollman
Elkhart, IN
My first guy was not impressive. Mr Seman told me after installing my genie opener that my spring wasn’t right size. Why didn’t he tell me that to begin with? The second nice young man was 100 percent amazing. I can’t remember his name but he explained everything showing me what needed done. Please tell Mr Seman to take time to explain EVERYTHING. My second tech was wonderful and left me in a better frame of mind. I was very upset until he reassured me . Please recognize him. I think his name was Peter
- Gina Iannarelli
Wanatah, IN
First time using Precision Garage Door called in the morning they were here in early afternoon Jonathan replaced the door opener very happy with the service will use them again.
- Jerry Land
South Bend, IN
Precision is a high quality, service oriented company. I’ve received nothing but quick, competent service from them. Scheduling an appointment is extremely easy on their website. And their staff is friendly and efficient.
- Maria Toth
Elkhart, IN
Great service tech knew his shit Highly recomend
- Michael Joachim
South Bend, IN
When needed after hours Precision Garage Door was there with an excellent employee Chung Yu Li. He was very professional in assessing my situation with my garage door and was able to give me (4) options on repairing and servicing my damaged garage door. I would recommend the Co. highly for having all the proper equipment to service garage door problems on short notice.
- Joesph Kuharic
Mishawaka, IN
Two Technicians came to our house Johnathon on Sunday 4-12 and Gavin on Monday 4-13. Johnathon installed a new spring and replaced coils and a large amount of hardware. The unit worked during testing before Johnathon left but stopped working within five minutes after he left. I contacted the office and an appointment was scheduled early Monday AM. Gavin adjusted the motor and opener is now working properly. Gavin explained that it is not uncommon for a second adjustment to be required after a new spring is installed. Both Techs were very polite and very knowledgeable concerning garage door maintenance and repair.
- Doug Posthumus
Goshen, IN
Technician was good. My garage door is back in service, but the pricing is a bit high.
- Doneisha Cassell
Watervliet, MI
Cameron Dennie was very professional and knowledgeable. He listened and addressed all of my concerns. He was friendly and trustworthy. Precision has an excellent technician and he represents your company and values well. Precision will definitely get my future business and my recommendation.
- Lindsay Cunningham
Mishawaka, IN
Collin was amazing to work with answered all our questions and was very fair. We appreciate transparency.
- Kara Werner-Sanders
Mishawaka, IN
AJ, what’s up very thorough technician. He was very polite and informative. I would recommend him to anyone.
- Rick Dresser
Bremen, IN
Peter fixed my garage door opener and reset my cars so that they both would open my garage door he was very good very kind and and a true professional in what he did thanks Peter. God bless you
- Jim Cherrone
Bridgman, MI
The service person was excellent and did a great job. Service person showed up for the repair within 1.5 hours of my call for the repair. This was surprisingly fast. The service was done quickly, and labor cost was very reasonable. I gave a three-star rating because of the price of the replacement parts. Most of torsional springs cost $60 - $100 per set of two on Amazon, Home Depot and Lowes with the highest price of $140 for a set of two at Home Depot. I was charged $750 by Precision Garage Door for a set of two springs. The service person also replaced the one Center Torsional Bearing at a cost of $115. The Amazon, Home Depot and Lowes price for the bearing is $4 - $11. I don't object to a company parts price markups, but I feel Precision Garage Door part prices are extremely high. I questioned the cost of the springs but only was told torsional springs are expensive. I was also charged a $10 fuel surcharge which I have no issue with knowing fuel prices are high at this time.
- Steve Parsons
Hello Steve, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.
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Benton Harbor, MI
Our rating is four stars only because the salesperson Lee was professional and very personable. If it were not for this, it would have been a three star review. We will continue to shop around for more competitive prices.
- Lisa Butcher
Walkerton, IN
The technician John Seamen arrived on time and was professional. I ended up purchasing a new garage door opener at a cost of over 1,400.00. I asked if I could get a cost breakdown, parts, labor, and service fee after seeing the estimate, and was told that was not how the system was programmed. It has only been a few days since I have had the new opener, and so far so good. I've dealt with the Glass Doctor in the past a Neighborly Company and was provided a cost breakdown. I believe that today's skyrocketing prices make transparency regarding costs important.
- John Kohles
Plymouth, IN
Collin Walsh was fantastic, helpful and caring in fixing my garage door opener with a new one. He took the time to set up the 2 remotes and did maintenance on the garage door. He is an asset to your company and should be rewarded for his fine service!
- Judi Leary
Peter has done service and installation previously. He made me aware of a number of things that needed to be done and I will act on the advice he gave. Very professional! Trustworthy and friendly!
- Larry Hill