We had a few delays getting our door replacement scheduled, and a technician had to return a few days after the original installation to make a final adjustment to the door track alignment, but the technicians were prompt and the communication during the servicing of the door was great. Now the door operates and looks awesome. Some better communication when the manufacturing was delayed would have went a long way, but overall the experience was good.
This was our 2nd time to use Precision Garage Door of Michiana. The servicemen who came to install our garage doors we're polite and professional. They made certain all my questions were answered, remotes were programmed, and made sure I knew how to get the app. Thank you Johnathan and team. We would definitely use them in the future.
Teresa L Terry
The technician, Jonathan Seman, was honest and forthright with me. After he examined the door damage, he told me that the lower panel may need to be replaced but he couldn't replace it. The door was an Overhead Door Company's door and that even they may not have this panel since the door was old (it may have been replaced by a newer model door). As a temporary fix, I asked if he could replace the metal brace support on the panel because it was mangled and this damage had pulled the lower roller out of the track. He said he could try but it might take a miracle to be successful. He said the bottom metal piece of the panel holding the door seal was also bent and not straight. He quoted a price, which I accepted, but could not assure me that it would work. However, Jonathan came through and did produce that miracle: he removed the mangled metal brace and replaced it with a new one; got the roller back in the track and hammered the banged up metal bottom panel (with the seal) straight. His repair worked like a charm and I am completely happy. The door works like no damage had occurred. Even he was amazed. So if you need a positive guy to fix your door and produce a miracle cure, call Jonathan Seman at Precision. Totally satisfied. John Fitzgerald
Professional, affordable and stylish, we chose the best in Precision Garage Door of Michiana! All of our interactions with staff, estimators and the installation met our expectations in every way. This is an investment that has immediately changed the curb appeal of our home. Thanks Precision Garage Door!
Precision garage door of Michiana was Johnny on the spot! The technician that they sent out TJ Berkshire was professional, attentive to my needs, and gave me options to repair my garage door. Mind you that my needs were on a Sunday. They are a 24/7 company. My technician reassured me that everything would run perfect and that if there was anything at all wrong just give us a call. Thanks TJ Berkshire for a job well done.
Set up an appointment via online chat at 7:07 this morning. My garage door opener jammed with no way of opening it and my vehicle was stuck inside. Received a text confirming the appointment with a picture of the tech. Andy showed up by 9:00 and was able to get the door functioning again in about 15 minutes. He was very professional, polite and explained what I had already feared that my decades old opener and door system were on borrowed time. I requested that the entire system be replaced which he explained in great detail what was involved and the cost to get everything updated as I wanted. I will update once the work is completed, but I have full confidence this will be done with great satisfaction. Thanks again for your timely and professional response.