We had a panel damaged. Once the parts came in, the appointment was scheduled. Jacob Lindsey was our technician. He called when he was on the way. He arrived and answered any questions that we had and did an exceptional job installing our new panel and new opener. He explained, in detail, how to operate the new equipment and cleaned up after he was finished. I think the floor looked better after he was done than when he started. Thank you again for the great service. We will use again as well as tell others about your company.
The front office answered the phone promptly when I called for a service call. A technician would be available between 10 AM and 12 Noon and would call us in advance once he was enroute to our house. The technician arrived shortly before 10 AM. I explained how the garage door would only go down so far, stop and then go back up. The technician discovered that some loose, decorative wooden trim around the garage door frame was impeding the door's movement. He removed the warped trim, recalibrated the system's sensors, replaced some corroded wires & secured some wiring to the garage that had become loose. Jonathan Seman was friendly, efficient & explained everything. The cost was very reasonable. I would highly recommend Precision for all your garage door needs. They are very professional.
After scheduling an appointment online for later in the morning Jose Villalobos came during the selected timeframe (about 2 hours after making the appointment!). He completed the repair in a timely manner and was very thorough in making sure everything was how it should be. He even measured the height of my vehicle to ensure there were no clearance issues. I am very pleased with the service I received and would definitely recommend this company and technician!
************************* was the technician. He was very knowledgeable, courteous & meticulous. Very organized with his equipment & how he performed his job. He replaced the garage ***************************** door opener. Everything down to the screws were brand new. Nothing was used from my old garage door or opener. At this point I am very happy with Precision as they set the standards & the technician ***** who carried them out.
I am a Precision customer from now on. Called this morning at 830am and the repairs are already completed. At 1200 noon. Blaine the technician was very professional and efficient. Explained my options for the repair and completed the work quickly. I would definitely recommend Precision to all my family and friends.
I am extremely happy and satisficed with the services I received, from talking in the phone with the agent to the technician that repaired my broken Torsion Springs. The technician was extremely knowledgeable, professional, and really good at his job. Thank you Precision Garage Door of Michiana and also Big Thanks to Jon Seman the Technician took good care of my situation.
Precision Garage Door of Michiana , again, "saved our lives". They were timely in answering our call, timely in getting a tech out to the house , and timely in diagnosing and repairing the issue.The tech this time was **** - and he was knowledgeable, effective and efficient in his work. He did an outstanding job for repairing our garage door issue - and we are so happy with his, and the company's, service.
We were unsure of the service we needed. Gavan was the technician that came out to help. We had 2 really old drive boxes that had to be replaced. He explained our payment options and got us all set up. We got both replaced and he got it done faster than I expected. Exceptional service as expected!! We used Precision at our old house from 2011-2017 and always had amazing service. That is why we returned and they did not disappoint! Thank you Gavan and Precision Door!!!
When my garage door failed to close, I called Precision's office at 4:30 Wednesday evening, and Jose was at my home by 9:00 the following morning. The failure-to-close issue was an easy fix, but he also pointed out several problems with the door's 18-year old opening/closing mechanism, which I quickly gave my permission to correct. And now I have a nicely upgraded mechanism which will last for many years to come. And the resulting smoothness and quietness in opening and closing is an unexpected benefit. Jose's personality and professionalism were very much appreciated. And I will not hesitate to call Precision, when I need a new opener and new springs Very well done, Jose!
ChungYu Li was exceptional! We have had trouble with our door during this cold freeze but have babied this door since we moved in over a year ago. He answered all of our questions on the old door and new door without hesitation! He is very personal and easy going. We ended up purchasing a new insulated steel backed door with a very good warranty. I highly recommend Precision Door!
Precision Garage Door have an elite product and a well trained team. Our garage door spring broke during the -10 degree weather over the weekend. You do not realize how important the garage door is until it is out of action! Went online to Precisions website and was able to secure a repair time for Monday morning. Have to admit we were a little skeptical how easy it was to schedule an appointment and then take into account the sub-zero winter weather. Any doubt we had was removed as Precision's Jose Villalobos arrived as scheduled Monday morning with all the equipment to make a repair during the extreme cold and repair our garage door issue. Thanks Precision Garage Door and thanks you Jose!
My garage door won't shut. We thought it was the censor for the opener. Tried to replace them but, found that opener need to be replace instead. Opener was only 2 1/2 years old replaced with a new one. Fast service and repair. Explained everything to me before getting to work. My tech Andy was so helpful and fast to fixing the problem.
Peter Wendorf was the man who installed the door. Was a very pleasant and informative guy, very personable and very polite person. Explained how the importance to lube it twice a year. and explained the warranty to me. A very conscientious worker. I would highly recommend him! Very Thankful for the business.He deserves a 5 in excellence. Very pleased!!
The entire process was fantastic. The person who answered the phone immediately placed us on the schedule. Within 15 minutes Gavin called to let us know that he was on the way. Gavin then worked diligently until the garage door was working properly. It was truly impressive. I highly recommend them.