We had a positive experience with Precision Overhead Garage Door Service. A technician, Peter Wendorf, was able to come the day we called and assess the situation. He patiently explained all our options and the pros and cons to each one. We felt that in choosing Precision we would be ensuring that the job was done right (unlike what was apparently done when constructing our house). We were sold on the lifetime warranty with the Enduring 300 Three-Layer Steel garage door and the 15-year warranty with the Genie garage door opener. Our door was put in the very next day by Blaine Goodrich. Both Pete and Blaine were friendly and professional. I would recommend!
Anne Ullrich
03/25/2024
Would recommend Precision Garage Door Service to anyone in need of a new system, repair, or help opening a current system. Jose was able to come out on a Sunday within 45 minutes of calling for service. He was extremely thorough, knowledgeable, and helpful from start to finish.
Camryn Delforte
03/24/2024
Pete Wendorf was our technician that came out and did a full evaluation of our garage door. I feel he was accurate in his assessment and got us a new system for our garage. Love the technology to be able to open and close the garage from my phone and see who is coming and going. Pete did a great job of explaining everything!
Shauna Olesen
03/20/2024
Chung Yu Li was like a maestro of garage doors. He did a safety check, documented the state of the door via photos, then gave me a choice of 3 different work estimates. I chose how much of the necessary and recommended work I wanted to have done. He pointed out some very dodgy situations (missing door hinges, damaged and misaligned door panels, kinked cables) as well as the general wear and tear problems with bearings and rollers, and the obvious broken spring. We agreed on a the work and he was able to get it all done in less than 2 hours, which included fine tuning the door alignment. This is the quietest I've ever heard that door. I'm totally happy with Chung Yu Li's service, technical knowledge, and his relentless pursuit of making my garage door perfect and up to his standards. He is also a very delightful human being, and was quite enjoyable to have around. 5 stars to Chung Yu Li and Precision Garage Doors!
Jill Costa
03/20/2024
Andy Ginter from Precision Door was the technician who performed the repairs on my garage door. He was friendly, courteous, informative, and professional. He answered all of my questions and helped me compare and decide on the difference options available. I felt comfortable with his help that I made the best decision
Chuck M.
03/19/2024
Peter Wendorf from Precision Overhead Garage Door Service went above and beyond as our technician on a Saturday morning. Not only was he incredibly skilled at fixing our garage door issue, but he was also exceptionally kind and personable. It was evident that he genuinely cared about providing excellent service and building a positive relationship with customers. Peter took the time to educate us on proper door maintenance, demonstrating how to lubricate it and even providing a comprehensive safety guide. If I ever encounter any future issues with my garage door, there's no doubt I'll be requesting Pete again. His professionalism and expertise are truly commendable. Thanks Again Pete! Amber
Amber Mae
03/16/2024
Peter Wendorf from Precision Overhead Garage Door Service went above and beyond as our technician on a Saturday morning. Not only was he incredibly skilled at fixing our garage door issue, but he was also exceptionally kind and personable. It was evident that he genuinely cared about providing excellent service and building a positive relationship with customers. Peter took the time to educate us on proper door maintenance, demonstrating how to lubricate it and even providing a comprehensive safety guide. If I ever encounter any future issues with my garage door, there's no doubt I'll be requesting Pete again. His professionalism and expertise are truly commendable. Thanks Again Pete! Amber
Amber Mae
03/16/2024
Peter Wendorf from Precision Overhead Garage Door Service went above and beyond as our technician on a Saturday morning. Not only was he incredibly skilled at fixing our garage door issue, but he was also exceptionally kind and personable. It was evident that he genuinely cared about providing excellent service and building a positive relationship with customers. Peter took the time to educate us on proper door maintenance, demonstrating how to lubricate it and even providing a comprehensive safety guide. If I ever encounter any future issues with my garage door, there's no doubt I'll be requesting Pete again. His professionalism and expertise are truly commendable. Thanks Again Pete! Amber
Amber D
03/16/2024
Had an older and improperly installed door replaced by Precision after it broke beyond repair. The technician, Blaine, explained the scope of work and quickly installed the new door and opener. The new system is quiet, fast, and well-finished. Thanks for the quick and professional service!
Michael Buzzard
03/15/2024
I'm satisfied with the service I received from Precision Garage Door today. My technician, Andrew Ginter, arrived within the scheduled time frame, and did the work required to restore my garage door's full functionality. Andy was very professional, knowledgable, and a very nice guy to boot. If ever I'm in need of future garage door repair, I will not hesitate to hire Precision Garage Door.
Tracy Dipert
03/15/2024
technician, pete wendorf, came exactly on time, was informative explaining garage door problem, and was very helpful giving us insight into our deceision making process. he visually showed us the changes and new motor he would be replacing and where to maintain hinges periodically. we would highly recommend precision garage of michiana and pete wendorf.
Grammy
03/11/2024
The springs in my garage door snapped unexpectedly late this afternoon. My usual repair company said it would be 5 days before they could come. I called Precision and they had a tech here in less than an hour. Li was friendly, knowledgeable, and gave me several options. After I determined what was appropriate for me, he proceeded to fix the problem for a reasonable charge. He was done in 2 hours and I was VERY satisfied. I could not have asked for a better, amazingly fast experience. WDA
Wally
03/09/2024
From the estimator to the installation technician everyone was extremely professional and courteous. The installers did a fabulous job and cleaned up their work area when they were finished. My new garage doors look great and I would highly recommend Precision Garage Doors to all of my friends and family.
Christopher Evoy
03/04/2024
Precision Gararge Doors did a great job today. They took care of my garage door & replaced the aging parts & broken spring. They also installed a new garage door opener. Technician (*****) was wonderful to work with. He gave me several options to chose from regarding the project. He was at my house within 10 minutes after I called the office regarding my issue! I was very pleased!
Carol R
03/01/2024
Our new garage doors were installed on time. Jose Villalobos was extremely helpful in the selection of the garage doors. The installer Jacob Lindsey was very professional and courteous. I would be using Precision for both service and installation in the future. Highly recommended.
Maihwash A.
02/29/2024
The tech, Andy Ginter, arrived early in the quoted time window to fix a broken spring. Spring was replaced quickly, and the door now works fine again. But beyond that a full inspection of the second of our two doors revealed a badly rusted cable which also replaced. Would recommend and use Precision in the future. Thank you, Andy and Precision.
Sue M.
02/29/2024