Cameron the technician was very professional and nice. He was very efficient and got our garage pad working in minutes. I highly recommend this company.
I called this morning and they were able to have a technician out today. Jon Seman was an excellent technician and diagnosed my problem and suggested options to repair or replace it. I was able to make a well-informed decision and he had all the materials he needed to complete the job today. Excellent service in a polite and friendly manner.
On time very professional and cleaned up before he left very happy with the results
Jon was very professional, informative and prompt. The service was EXCELLENT. Thank you.
Our garage door opener broke on a Saturday afternoon. All I could think of was that there would be no one who would come and fix it on a Saturday, let alone in the late afternoon. I knew of one company that we had previously had to do a repair and looked up their number online. Decided to look at their reviews and really glad I did. They were terrible! That was when I look at the next place on my Goggle search. It listed Precision Garage Door of Michiana. I called them and they said someone would be here between 4 and 6 today! How amazing!! Then when ********************* arrived and knew exactly what we needed and already had it in his truck, I was again amazed. He was personable, polite, and did a wonderful job of the installation and also of explaining to a couple of "seniors" how to operate this wonderful new opener. I would recommend this company to anyone who needs service like this. BTW, we are getting a new door installed from them too. Love doing business with people like this!!!!
**** is an a excellent technician and a real asset to your company. He was very prompt and industrious while working. His knowledge was impressive and he freely and fully answered my questions. He was not satisfied until every detail met his standards, including cleaning up after he was done. How I wish every service person who came to my house had the attitude, knowledge, and dedication to excellence that **** demonstrated!
Precision was able to get me a next day appointment and repair the DIY nightmare of the previous homeowner. The initial appointment was on time, easily able to address what was happening and to get me a variety of quotes with different options. Our installer was also on time and completed the work quickly and efficiently. The best feature used by Precision was the text with the name and photo of who would be arriving at your house, it was greatly appreciated. Thanks Precision!
**** was very professional. Listen to the issues that I observed and assessed the situation even though we could not get the opener to repeat the problem. After checking out the wiring, sensors, controls and finding nothing visibly wrong he **** from his knowledge of possible causes and offered suggestions and options to repair/replace. I also had him assess my other door and opener and found that the door was improperly installed when we had it changed. I had recently installed a new opener on that door, but opted to have the repairs made to install the door track correctly and opted to upgrade the opener from the basic opener.Since the opener was less than a year old I told him that I would like to keep it and install it at the home of my 87 year old neighbor across the street who I watch struggle trying to manually raise her garage door. He graciously offered to go over and look at it with me before he left. He then went way above my expectations and offered to install it for me when he returned to finish the work at my home. I told him that I would pay him for the installation for her and he said he would do it for no charge. Outstanding company values and personal values. Well worth the price based on this alone. We need more companies and people like this.