The repairmen were excellent in every way. They were fast, efficient and friendly.A+for Precision.
Irene Blenkinsopp
02/28/2021
The technician was considerate and friendly. At the beginning of the 2-hour time bracket he called to let me know he was on his way and would be there in 30 minutes. Then I got a text when he was close to my house. He was knowledgable and installed a whole new garage door opener, safety sensors, a wall button and outside keypad in about an hour. He even lubricated my garage door rollers and hinges and installed an extra bracket to hold the motor more secure on the ceiling-just because it needed it. The new garage door opener opens and closes smoother than ever before. Also, he told me the whole price upfront. No extra service fees or labor added in when it was time to pay. I would recommend.
Nicole E.
02/27/2021
These guys have been so good to work with over the years - my garage door got frozen shut this winter and they came out right away, were there within a couple of hours, and fixed the problem very economically. They did a terrific job replacing a failed garage door opener in our house that broke shortly after we bought it (20 years old, lesson learned) and apart from that one instance of getting frozen shut it has been working perfectly for years since they installed it. They're responsive, pleasant to work with, and know what they are doing.
Evan T.
02/26/2021
Andrew and his colleague Cam did a wonderful job. They arrived within the alloted timeframe and diagnosed the problem. They were professional and honest when presenting their "Good, Better, and Best" pricing options to fix my garage door. Although I called them out to fix just a right side torsion spring, they helped me realize the torsion spring being broken caused a cascade of other issues and was able to get our door running in a safe manner within two hours. Would recommend.
Cameron Estep
02/26/2021
These guys have been so good to work with over the years - my garage door got frozen shut this winter and they came out right away, were there within a couple of hours, and fixed the problem very economically. They did a terrific job replacing a failed garage door opener in our house that broke shortly after we bought it (20 years old, lesson learned) and apart from that one instance of getting frozen shut it has been working perfectly for years since they installed it. They're responsive, pleasant to work with, and know what they are doing.
Evan Trent
02/26/2021
Precision had been there for us every step of our garage journey :) They are so friendly, efficient, knowledgeable, and easy to work with. I am grateful for them!!
Mary Ponterio
02/25/2021
John called before his arrival. He provided an estimated time of arrival. Upon arriving ( on time), John gave me an estimate of the costs involved and requested my approval. Following that activity, John got busy and finished up the repair and maintenance procedure in about 75-90 minutes. Very pleased! That's a succinct reaction to the repair and maintenance activity accomplished on a weekend. THANK YOU.
Ken Milani
02/21/2021
They were friendly and efficient I felt the service was quite expensive but I had nothing to compare it to
Vivian Miller
02/19/2021
Katie Spangler Swanson
02/17/2021
I was amazed at how fast they came out to assess the problem, gave a clear explanation and solution, then fixed it the next morning. I would recommend to everyone!
Becky S
02/17/2021
Jonathan was right on time for our appointment slot and very helpful in explaining the issue we were having with our garage door. He was able to fix everything and we have a working garage door again!
Amy E.
02/13/2021
Jonathan did a great job, very helpful and informative!
Rick V.
02/11/2021
Sybil Michelle Snyder
02/11/2021
Great service, quick turn around, knowledgeable and friendly!
John Taddeo
02/10/2021
Great service and very quick. Definitely will be using them again
Chew A.
02/09/2021
Our door broke around 10am, they were able to have a tech out to us within 2 1/2 hours when it was 10 degrees outside. He was able to repair our door within an hour and replace a few parts with heavier duty parts
Christi Havens
02/06/2021
The installer arrived right on time. He was informative and answered all our questions. He kept us informed as to what he was doing and how long it would take. He demonstrated upkeep of the door procedure and use. Great job!!
Gayle G
02/03/2021
Mr. Andrew arrived on time and provided a quote quickly (3 options). He was very courteous and professional. He completed his work within an hour. I found it expensive, but that could be because this was the first time I was getting it done. I will take their help again. Thank you, Mr. Andrew. Thank you, Precision Garage Door of Michiana!
J D
02/02/2021
Very professional, on time, quickly done. TJ is a very knowledgeable in what he does! Great job!!!! Thank You!!!
Greg Reese
01/31/2021
Same day service which was a great surprise to me. Prompt on time very nice and like able service. To even a better my surprise Andrew fixed my garage the same day and when finished explain everything he did. Very pleased with Precision Door will recommend with friends and family. My thank you Larry Daus
Larry Daus
01/29/2021
Garage door is fixed same day I called. Andy explained what the issue was and fixed it. He also greased up all the rollers on our door. Would recommend their service.
Owen P.
01/28/2021
T.J. was very professional. He took a look at what the problem was and made his recomendations. He answered all of my questions thoroughly. I appreciate him calling to let me know how soon he would be here. I also appreciate the picture of him that was sent to me so I'd know who to look for.
Linda Egeler
01/28/2021
Randall Heidrich
01/28/2021
Jonathon Seman was very prompt and courteous. He took time to explain everything. He gave me several options to choose from for the service. I recommend him to everyone.
Kathy Bauman
01/26/2021
T J Berkshire is an awesome guy. He is so kind and knowledgeable regarding the repair which we had with the springs. I whole heartedly appreciate his work at our place. Really recommend their service..
Tinku Reddy
01/26/2021
Betsy S.
01/26/2021
They came out on a Saturday and installed a new opener the same day. The new opener is super quiet and has a lot of features. The Tech was very knowledgeable
Jenny Britt
01/23/2021
Beverly G.
01/22/2021
Prompt, friendly and knowledgeable .
Kathy Ryan
01/21/2021
Service truck was very knowledgeable. Explained everything and did a great job.
Stephanie Reavis
01/20/2021
Patricia H.
01/19/2021
Andy was very professional and on time. He was very honest in his trouble shooting and his solution to my problem. He wasn't trying to sell me something that I didn't need. I asked for a quote to have my openers replaced, he did a great job in replacing them. I would recommend him and your company to anyone needing repairs.
David A.
01/18/2021
He arrived on time. i was told the price. He worked hard. He explained what needed to be done and gave me his recommendation. Thanks for your business! I would recommend Precision Door because of Jonathan.
Charlene G.
01/18/2021
Great service! I was able to call and make a next day appointment. The technician called ahead of time to make sure it was okay to come earlier then the scheduled time. After inspection and diagnosis of the problem they were able to do same day repair. We had TJ as our technician and he was wonderful. Friendly, quick, and fair priced! We will be using them for any future needs.
Breanna Urbas
01/16/2021
Service was timely, tech was courteous and thorough.
TF
01/15/2021
Both over the phone and in person the service associates were very helpful, clear, and direct. We got an appointment same day and costs and expectations were clearly communicated up front. Andrew was very nice, efficient, and helpful and presented us with all of our options clearly. We will definitely continue to use Precision for all our garage needs.
Rebecca Kordesh
01/15/2021
Very responsive when our garage door fell off. No pressure sales. Service people were on time, did the job right, and were respectful of social distancing when conversing. Highly recommend them.
Patricia K
01/14/2021
We had a few delays getting our door replacement scheduled, and a technician had to return a few days after the original installation to make a final adjustment to the door track alignment, but the technicians were prompt and the communication during the servicing of the door was great. Now the door operates and looks awesome. Some better communication when the manufacturing was delayed would have went a long way, but overall the experience was good.
Rich Estes
01/13/2021
This was our 2nd time to use Precision Garage Door of Michiana. The servicemen who came to install our garage doors we're polite and professional. They made certain all my questions were answered, remotes were programmed, and made sure I knew how to get the app. Thank you Johnathan and team. We would definitely use them in the future.
Teresa L Terry
01/13/2021
Dana L.
01/12/2021
Jonathon was a huge help during my experience with Precision. He is very knowledgeable and respectful
Patrick S
01/12/2021
I was extremely satisfied with our decision to use Precision Door Michiana. Technician Jonathan S**** was very nice and knowledgeable and did an outstanding job at explaining what my options were. Would highly recommend!
Jeff J.
01/08/2021
TJ was very efficient very polite and he done excellent work I would highly recommend him to put in any door that need to be put in thank you well done again
Ronald Orem
01/08/2021
TJ my technician was kind, courteous, helpful, and efficient. He installed our new system excellently and explained it all to me along the way.
Annette Ridenour
01/07/2021
Helpful, courteous, and efficient. Job well done!
Annette R
01/07/2021
The technician, Jonathan Seman, was honest and forthright with me. After he examined the door damage, he told me that the lower panel may need to be replaced but he couldn't replace it. The door was an Overhead Door Company's door and that even they may not have this panel since the door was old (it may have been replaced by a newer model door). As a temporary fix, I asked if he could replace the metal brace support on the panel because it was mangled and this damage had pulled the lower roller out of the track. He said he could try but it might take a miracle to be successful. He said the bottom metal piece of the panel holding the door seal was also bent and not straight. He quoted a price, which I accepted, but could not assure me that it would work. However, Jonathan came through and did produce that miracle: he removed the mangled metal brace and replaced it with a new one; got the roller back in the track and hammered the banged up metal bottom panel (with the seal) straight. His repair worked like a charm and I am completely happy. The door works like no damage had occurred. Even he was amazed. So if you need a positive guy to fix your door and produce a miracle cure, call Jonathan Seman at Precision. Totally satisfied. John Fitzgerald
John Fitzgerald
01/06/2021
Great service, professionally installed. Technician showed up on time, didn't have to wait long at all. Service fixed our garage door and we are up and running. Thanks very much!
Ginger T.
01/06/2021
Excellent service. Very professional and fast. TJ Berkshire clearly explained everything. Highly recommended!!!
Steven N
01/06/2021
Professional, affordable and stylish, we chose the best in Precision Garage Door of Michiana! All of our interactions with staff, estimators and the installation met our expectations in every way. This is an investment that has immediately changed the curb appeal of our home. Thanks Precision Garage Door!
Tammy Jacobi
01/05/2021
Precision garage door of Michiana was Johnny on the spot! The technician that they sent out TJ Berkshire was professional, attentive to my needs, and gave me options to repair my garage door. Mind you that my needs were on a Sunday. They are a 24/7 company. My technician reassured me that everything would run perfect and that if there was anything at all wrong just give us a call. Thanks TJ Berkshire for a job well done.
Terry Copeland
12/27/2020
