I can't stress how happy we all are. We did a lot of research and always came back to Precision Garage. Customer service is great. I have to thank Tyler Williams for doing an Outstanding job. Wednesday, October 23, 2024, I received a call stating he was in route and will arrive by 8:30am. On time, Tyler asked if I had any questions or needed him to go through everything. I said No. Tyler began the work quick and efficiently. Once done, He went through all the important information clearly and precise; from Warranty, garage door, lubrication and down to remotes etc. Clean-up was awesome that we didn't realize are old double wide was gone. Everything new and fabulous. If I was able to take pictures of This door inside and out, I would. Just Fabulous! So glad we went with Precision Garage. Also, Like to thank Alex checking out my old door and giving me vital information that encourage me to move forward with Precision. Like to Thank Jose R for being very detail in helping with price, color, installation and types of doors in stock and how long the process would be. Thanks, Chris, for responding quickly to Jose and pushing the process of changes through, appointments etc. Getting so many compliments on the new door. If I could post pictures I would. Customer Service is top Notch.
Lecia Crenshaw Henry
10/26/2024
I can't stress how happy we all are. We did a lot of research and always came back to Precision Garage. Customer service is great. I have to thank Tyler Williams for doing an Outstanding job. Wednesday, October 23, 2024, I received a call stating he was in route and will arrive by 8:30am. On time, Tyler asked if I had any questions or needed him to go through everything. I said No. Tyler began the work quick and efficiently. Once done, He went through all the important information clearly and precise; from Warranty, garage door, lubrication and down to remotes etc. Clean-up was awesome that we didn't realize are old double wide was gone. Everything new and fabulous. If I was able to take pictures of This door inside and out, I would. Just Fabulous! So glad we went with Precision Garage. Also, Like to thank Alex checking out my old door and giving me vital information that encourage me to move forward with Precision. Like to Thank Jose R for being very detail in helping with price, color, installation and types of doors in stock and how long the process would be. Thanks, Chris, for responding quickly to Jose and pushing the process of changes through, appointments etc. Getting so many compliments on the new door. If I could post pictures I would. Customer Service is top Notch.
Lecia Crenshaw Henry
10/26/2024
We went from surprise broken spring and unusable garage door to completely fixed and hardware refresh in less than 18 hrs. Gavan was our service tech and he was great- he did an excellent job of walking me through the estimate and proposals, helping me with maintenance tips, and expertly answering all my questions. Precision Door made dealing with this household issue extremely easy and I would not hesitate to call them again!
Energyhax
10/22/2024
Woke on a Sunday morning to find my garage door spring broken. Searched online and found Precision had 24/7 service with mostly favaorable Google reviews. Phoned to set appointment at 10 AM and was scheduled for tech arrival between 12 and 2 PM. Received a call from Austin, the technician, advising he was running early and could arrive at 11:15. Austin performed his evaluation, and determined the door had been initially installed incorrectly related to the drum positioning, in addition to having undersized springs. This would explain why the springs had snapped at least once previously since installation in 2003. Austin provided me with options on the repair estimate (which only varied by a few hundred dollars). I opted for the most expensive, replacing any currently worn, and potential near term failure points...which also carried a 5 year warranty. Once completed, Austin gave a thorough explanation of the repair, along with preventative maintence lubrication instructions. The door has NEVER operated so smoothly. Exremely saitisfied all around.
Craig Camp
10/21/2024
Pete wendorf was the technician that came to inspect my garage door, he was very professional and explained everything in great detail. Gave me the quote and did the repairs in a very timely fashion. My overall experience with precision door and the technician was GREAT!!! THANK YOU
Darrell Hostetler
10/19/2024
Jacob was very professional throughout the hole insulation process, he cleaned up everything even better than when he started. Jacob went through everything with lots of details. We have been pleased each time we have had Precision Garage Door service at our house. Great company
Melissa Abbott
10/16/2024
Had just installed my own garage door opener I bought from Menards. I had messed the up the settings which Jon fixed on a matter of minutes. Amazing! Then he pointed out that the door was rubbing on the top because it was separating. So he gave me a price for a new garage door. What a great employee precision garage door has. Jon's a good guy.
Michael B.
10/15/2024
Great experience with Precision - knowledgeable sales person who worked quickly to help me identify the door that fit my needs and great installation tech (Jacob Lyndsey) who was very professional, did the job right, and took the time to explain the product to me, including on going maintenance.
Matt
10/15/2024
Jose Villalobos was both professional and friendly. He was less than a half hour away when I scheduled the emergency appointment. Jose was very informative, answering all my many questions. He completed the job replacing my door springs and cables after a precise estimate. I would recommend Percision Door for fast, professional service that uses high quality materials.
Chuck Whetstone
10/14/2024
I hired Precision Door of Michiana to replace my garage door. The installer who performed the job was Tyler Williams. I could not be more pleased overall. Tyler was polite, friendly, motivated, and very professional. He did a wonderful, quality install and he made a quite positive impression. Precision is lucky to have Williams. The door itself seems to have a better quality of materials than my previous garage door as well.
P Wes
10/10/2024