Christian and his helper did a wonderful job. Our garage is 84 years old and very difficult to work on. They overcame obstacles and the new doors work like a charm. Christian also explained how to care for the mechanisms, and programed our cars. Highly recommend Precision Garage Door!
********* and his helper did a wonderful job. Our garage is 84 years old and very difficult to work on. They overcame obstacles and the new doors work like a charm. ********* also explained how to care for the mechanisms, and programed our cars. Highly recommend Precision Garage Door!
We have used Precision multiple times, once to replace the door and a few times for the motor. **** was out the last two times for the latter and is fabulous. He puts forth extra effort and isnt trying to nickel and dime **. **** presented ** our options and worked hard to get everything in order. We couldnt be happier with his professionalism and knowledge. Now that everything has been replaced hopefully we wont need to call Precision for quite a few years, but if we do, we will certainly be requesting ****. Thank you for great service!
Had issue with my garage door opener called for service was here within an hour had Andrew Ginter, did a great job looking over my problem showing me the issue, explaining to me my options with either fixing present opener or getting a new one. quoted me both ways and not once did he push me into getting new opener let me make my own choice, went with new opener and he installed it within an hour, explained all feature, answered all my question before he would leave. Andy was very professional, thorough and very neat. Awesome job he did, very neat and over all really nice person.
Cable broke on the garage door. A.J. was knowledgeable and gave us complete explanations of our options. Very pleasant and courteous, did the job quickly. We appreciated so much that our appointment was within 24 hours of calling Precision. And, I can now lift the garage door easily if we have a power outage.
24-7 phones answered meant although our door broke at 6:15 pm we were on the books for a service call first thing the next morning. Technician Jon was polite, helpful, respectful, and got the job done in just about an hour. He offered a few different options for repair and it wasn't an issue that I changed my mind from the bare minimum to slightly more although I'd signed the contract already. I feel like when your garage door literally won't open, you're in a vulnerable position and could get bled dry. I think the price I paid was fair for the service (parts, labor, warranty) and especially the timeliness as no other repair services give you a discount if they can't schedule you for another 2 weeks yet... Bells and whistles like receiving a photo of the technician in a text message when he was en route plus an option to live track his progress was nice. I didn't use the tracker--seemed a bit invasive--but I can appreciate some people would find such a thing very helpful. Also appreciate the emailing of invoice, etc! I HATE filing papers and trying to find them again. Finding them in a email is so much easier!
Good experience. Called at 6:15 pm, technician scheduled to come out the following morning between 8 and 10am. By 9:15am repairs were complete. They weren't cheap, but they don't tend to be. The technician, Jon, was polite, helpful, and respectful of property. I didn't do any price comparisons so I don't know if I overpaid for the services, but when your garage door physically will not open, is not the time to be shopping around for bargain basement rates. Unlike many other repair technicians I've had for various items and systems, he had all the necessary replacement parts in his truck, so that was a welcome surprise. I'm also pleased that there is a 24-7 answering service so we could schedule service for first thing the next morning although I called after business hours. I also appreciated that I received via text message a photo of the technician who was coming. I figure the company vehicle is a good assurance that this isn't a random person who has showed up to fix my garage door, but it never hurts to be certain.
Liked the way your system had several to communicate. I could not have had a better experience than with *** installing, answering all my questions, and foreseeing future problems. When explaining my options on any other problem, I agreed and had the broken spring taken care of and had the other problems taken care of in the most curtious way and timely manner.
They were prompt. Let me know what was wrong and did a good job. My only issue was it was more expensive than I had anticipated, but I had nothing to compare it to. It may have been right in line with other businesses. All in all they were pleasant, prompt, and my garage door opens like it should so I am happy.
Fast Response to initial door damage. The representative, Austin, showed up promptly and gave me options to replace the door. A replacement door was selected and ordered. The new door took about five weeks to arrive and the installation technician, Jason, promptly dismantled the damaged door and installed the new door in about 2 1/2 hrs. His work was professional and even managed the project singlehanded. Would have no reservation referring this company and its representatives for any garage door repair/replacement.
Nothing but good things to say. Had a cable break on Saturday called precision and set up an appt for the next day between 10 and noon. ******* called at 8:30 am and said he was ahead of schedule would I mind if he showed ** in 5 to 10 mins. Was done and out the door by 9:15. Very happy with the service and would recommend Precision to anyone who needs garage door repair.
Your rep was here exactly when expected and did an excellent job! He was very friendly and respectful and made me feel very well taken care of. I even asked him for a few extra business care so I can share with others. Thank you for such a good experience at a very stressful time. I am extremely satisfied and happy!
I had an issue with the opener located in the garage. My garage doors had been installed for 4 months. I called Precision to request a service call. I was amazed that they scheduled the service within 2 hours of notifying them. The service tech diagnosed the issue and resolved it. In today's environment of excuses for bad service it was refreshing to have a contractor offer this example of great service. They certainly get a five star rating from me. If you need garage doors, call this company!!
CameRon was here on Sunday to repair our garage door. He was very efficient and did a great job setting us up and programming for us. We highly recommend him for anyone Since we are older, he did not make us feel non tech challenged. A very personable and helpful young man. Thank you for sending him to us! Larry and Jan Hill. Bristol.