Our garage door spring broke on Friday night. On Saturday morning we called someone who was going to call us right back with an estimate sight unseen. After waiting 2 hours we called Precision. Within an hour and a half we had a repairman Austin Jefferson at our front door. He pointed out a few other things that were wrong which we agreed to have fixed. The door is 38 years old. We never felt pressured by him and within an hour the door was back in service even better than before. He did a fabulous job. I would recommend this company and this repairman to everyone. Thank you for a great job!
Karen Wolfe
05/11/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)
Great experience — garage got jammed on Friday and it was fixed before noon Saturday. ChungYu Li was very friendly, helpful, and efficient! He offered multiple options for repair or replacement, explained things clearly, and didn’t give me any pressure on anything. Will call these guys again if I need anything for a garage door. Thanks!
Brandon Rich
05/06/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)
I was pleased that the work was scheduled and performed within two - three hours of my request. I was also very pleased with the performance of the garage door service by Technician, Gavin Compton. He was prompt, personable and professional. He performed his work efficiently and was very informative.
Michael Smith
05/06/2024
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Jose called before he arrived and was promptly on time. He assessed the problem, explained it in detail and was very knowledgeable. I am buying a new garage door; this one is 30 years old. It will match the exiting door (HOA) and they will replace the wood side pieces. I look forward to the new door.
Sally Guard
05/04/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)
I have never had such a professional experience from the first call and the service technician, Andy Ginter. He let me know that he was on his way and how long it would take him. His friendliness was soothing and he explained all of my options regarding the work to be done. It took minimum amount of time and the job was perfect. He walked me through the App and showed me how everything worked. He left nothing behind and cleaned up. What a wonderful experience and encouraging as to how things are still done. Courteous, polite, informative, and not pushy. I highly recommend Precision Garage Door of Michiana.
Cindy Quivey
04/26/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)
Precision definitely came through for us! We were able to schedule an appointment for the same day as our springs broke. Pete came out and did the inspection and was personable and kind. Tyler came out the next day to install a new door, motor, and take care of our entire garage. He was efficient, personable, and made sure we understood everything that was going on. Both men were great and considerate. We are so pleased with Precision as a whole!
Kaylee King
04/22/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)
Pete showed up on time and did a thorough inspection. He was very knowledgeable about what was going on and explained everything and all the options for repairs. After discussion he had the door working quickly. Would definitely recommend them and will use them again for my other houses garage door replacement in the future.
Lisa Branson
04/22/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)
Our garage door opener quit working on Friday night and we had technician Austin Jefferson at the house by noon Saturday morning. Austin did a safety check and diagnosed the problem as a capacitor issue with the root cause being improper springs that put extra stress on the opener upon closing. Austin was very knowledgable and clearly explained our options going forward. Sadly, our door was so large and heavy it would be considered a commercial door and he could not help us because Precision Door does not work on commercial doors.I asked what we could do to qualify for him to do the work since we were so impressed by him. There was no option short of replacing the door, springs and openers and then the door would need to be a custom order. Again, Austin was great to work with and earned being called "Awesome Austin" by my wife. Highly recommend Precision Garage Door and Austin!
Greg Lorch
04/20/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)
Very happy with my whole experience with Precision! They had same day appointments available and when I needed to reschedule my original appt, it was super simple. Andy, the technician, did a great job installing new springs and rollers. He had everything he needed for the job on his truck and was completely done within an hour! Price was competitive. Loved my experience and will use again.
Ryan Marschke
04/12/2024
![](https://www.precisiondoormichiana.com/wp-content/themes/Michiana/images/google_review_logo.png)